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What is BIGIN by Zoho CRM?

What is Zoho BIGIN - a beginner friendly CRM -article written by BITS Systems - Zoho Authorized Partner
What is Zoho BIGIN by Zoho CRM - Begin your CRM Journey


Pipeline based CRM specifically designed and built for small businesses and priced according to small businesses.

BIGIN ing at $7 per user each month on an yearly plan , Bigin from Zoho CRM intends to fill the gap between SMBs using excel sheets and google sheets to get their CRM requirements covered , and much more complicated and costly SMB-focused customer relationship management (CRM) solutions.

Though traditional CRM Solutions can have many variations of business tiers, complexities and exclude functionality and features to help keep the cost affordable and within a friendly zone.

Zoho’s strategy with Bigin is that it isn’t giving away Zoho CRM features in low cost however , on the contrary, it’s providing the most wanted and demanded features readily available within budget and accessible to even the smallest companies.

Why BIGIN by Zoho

CRM packed together with the ideal attributes, and above all, for the ideal cost. Bigin eliminates the complexity related to traditional full fledged CRMs, which makes it effortless for the users to prepare, track daily tasks, handle client relationships, and grow quicker.

So the main objective and natural course of action would be – start small grow big – when you have used BIGIN by Zoho and utilized all that is available , feel the need to upgrade – you can move seamlessly from BIGIN by Zoho to Zoho CRM .

Engaging the Prospects


Speak to your prospects and clients from within your CRM. You won’t need to worry about manually feeding or updating call records . Make every telephone personal and effective using Bigin’s built-in telephony attributes.


Just add your own small business email account in Bigin and automatically connect incoming emails to your contacts. Send mass emails and measure and analyze the efficiency and impact of your campaigns with true email insights.


Just create and embed webforms on your website instantly, and begin converting website traffic into true connections. Bigin can help you capture leads from the website traffic through customizable webforms easily.


Construct your company one tweet at one time. Get the whole record of your contacts’ tweets, follow along with for example, and react to their own tweets, and keep the dialogue going without leaving your CRM system.

Pipeline Management

View Pipeline

Organize your Opportunities Funnel intuitively and visually. The pipeline perspective in Bigin provides you all of the crucial details regarding your deals in a glimpse, freeing your sales reps as much as invest additional time on promising prospects.


Customize your CRM information with the addition of unique customized areas. Change how you see your information through customizable list views, and utilize intelligent filters to rapidly recognize the info that you want without going through each record manually.

Multi Pipeline

Your CRM should assist you easily deal with all your distinctive business processes. Bigin enables you to create and handle individual deal pipelines for every different procedures on your daily sales cycle.

Activities Management

Keep a crystal clear summary of all of your important tasks, like calls, tasks, and occasions. Notifications or be it mentions BIGIN gives you tools to work together and close more deals.

Deal Management and Closures

Business Workflows

Together with easy-to-create workflows, it is possible to automate routine tasks and optimize your advertising time. Create workflows that enable you to monitor deal upgrades, setup email alerts, and much more.


Pick from a listing of pre-built dashboards or produce your own dashboards immediately to monitor and quantify all of your essential metrics in 1 area. Assess your earnings functionality and get more clarity in your company anytime, anyplace.


Make a list of merchandise, and automatically connect them with fresh bargains. You might even use discounts and keep tabs on the amount of things which you have sold without needing to leave the bargain information page.


Signals allow you to act fast with real time alarms and alarms for new incoming mails, missed calls, along with other significant upgrades from your prospects and clients.

Security & Data Management

Exporting & Importing Data

Bigin will help you import information from the own spreadsheets, automating the process so you can wake up and running quicker. In the same way, it is possible to export data out of all of the modules on your Bigin accounts and save for later reference.

Security & Roles

Share information with just the people /team who want the specific information according to their responsibilities , and make certain that your CRM is protected with controlled accessibility of documents. Begin can help you build exact organizational hierarchy inside the CRM.

Logs & Audit

View a chronological log of each action performed inside your Bigin accounts for enhanced compliance and documentation. Instantly restore any newly deleted data from the recycle bin. Bigin also lets you create normal data backups.


Hosted on the Zoho platform which places privacy and information protection in the center of its organization, Bigin complies with the EU’s latest information security laws, and enables your organization turn into GDPR compliant.

BIGIN is Completely Mobile

Bigin is completely on mobile . No need to use and update all the information from desktop or laptop to manage your pipeline , do activities . Now get all your essentials and key business insights in realtime with Android and IOS Apps.

BIGIN working with other apps

While you use Bigin , no need to throw away all other business apps you are already using or you may use in your daily activities. Bigin easily integrates in Plug and Play with Microsoft 365 , Gsuite, Zoho Desk, Zapier , Zoho Flow and many more.

Who Are We ?

We at BITS Systems provide a wide range of implementation services for CRM ERP Enterprise Software Products.We are Authorized Zoho Partners located at Bengaluru , providing implementation services for BIGIN by Zoho CRM , Zoho CRM , Zoho CRM Plus , Zoho ONE, Zoho Creator , Zoho Books, Zoho Recruit. We also work with Microsoft Dynamics 365 for Sales, Service & PSA .

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